1. Conditions for Refund
Items must be returned within 30 days of the delivery date.
Products must be in their original, unused condition, with all original tags and packaging intact.
Proof of purchase, such as an order confirmation or receipt, is required for all refund requests.
2. Non-Refundable Items
Items that have been used, worn, or damaged by the customer.
Custom or personalized items.
Clearance or final sale items.
3. Refund Process
To request a refund, please contact our customer service team at [Insert Contact Email/Phone].
Pack the item securely and include your proof of purchase.
Ship the item to the return address provided by our team. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.
4. Refund Timeline
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days, and the amount will be credited back to your original payment method.
5. Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund, including shipping costs.
6. Contact Us
For any questions or concerns regarding our refund policy, please reach out to our customer service team: